Contact

One person reads every message.

Email

Email is the fastest way to reach us — questions about the product, billing, your account, or anything about your data: pixidonmedia@gmail.com.

Reporting a problem

If an assistant answered badly or something broke, tell us which assistant it was, what you asked, and what it said back. That is usually enough to reproduce the problem and fix it. Screenshots help.

Billing

For questions about credits, an invoice, or a charge you do not recognise, include the workspace name and the date. We can trace any charge back to the exact usage behind it.

Privacy requests

To access or delete your data, email us from the address on your account. What we collect and how long we keep it is described in our privacy policy.